Taking care of your devices so you can focus on your clients.

We specialize in putting technology to work in ways that improve process for growing organizations. We provide peace of mind that your data is safe and that your Macs and mobile devices are healthy and working smoothly.

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Remote Management and Updates

Alectrona keeps your most essential applications such as your operating system, Microsoft applications, Adobe Creative Cloud apps, as well as a number of others, up to date on an ongoing basis with no required action by your users.

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Security

Alectrona utilizes 24-hour monitoring, automated device encryption and system-enforced security policies deployed through our management tools.

Using resources available to us as members of the Apple Consultant Network, we stay up-to-date on the latest vulnerabilities affecting Apple devices. From our management tools, we can identify and update which devices need security patches remotely.

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Backups

We include CrashPlan PROe encrypted online (cloud) backup service for each managed computer and server. CrashPlan PROe backs up on an ongoing basis whenever the computer is powered on and connected to the internet, providing peace of mind for remote and traveling members of your staff.

We’ll also help you acquire, configure and manage an on-premise backup system for redundancy and ease of rapid recovery in case of a hardware failure, theft, or other data loss situation.

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Human Resources Automation

Alectrona’s self-onboarding software can help you complete paperwork before a new hire's start date and get everyone introduced quickly with welcome emails and team introductions.  

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USER ACCOUNT MANAGEMENT

Through our onboarding workflows, we’re alerted to prepare a new staff member’s computer, necessary IT-related accessories, and provision user accounts for all of the services they will need to do their job on day one.

We also handle off-boarding tasks when a member leaves your team, helping to assure that your data stays in your control and is properly managed through the transition.

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Monitoring

Alectrona remotely monitors over 100 hardware and software issues 24 hours a day. We track your system’s warranty coverage, your hardware and software performance, and the status of your backups both on premise and in the cloud. This allows us to rapidly respond to ensure reliability of your team’s technology, and to proactively address issues before any work-stopping problems arise.

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procurement

We design long-term technology plans that your accountant will love.  Working with your HR team, we predict hardware needs and help you order and procure them in a timely fashion.

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Network Management

We monitor your internet connection and will proactively reach out to your ISP in the event of an outage or issue affecting connectivity such as packet loss. Any changes to your network configuration can be addressed quickly by our technicians remotely.


 

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